Returns & Exchanges

At Sirona Hygiene Pvt Ltd, we prioritize your health and satisfaction by offering a seamless return process for items that do not meet our quality standards. Due to the intimate nature of our products, we accept returns on unused and sealed items within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log in to your account or visit our support portal to submit a return request with your order ID and reason for return.

• 2.
  Quality Assessment

  Our team will review your request and may ask for photographs of the product and packaging to ensure it remains in its original, tamper-proof seal.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup from your registered address within 2-3 business days.

• 4.
  Refund Processing

  After the product reaches our warehouse and passes inspection, your refund will be credited to your original payment method within 7-10 working days.